Replacement Water Trail for your Ebac Slimcool
We offer delivery to all locations in Malta & Gozo* and also a pickup service from our outlet in Birkirkara for urgent orders.**
At times, when we have an increase in demand for deliveries we team up with a courier company for a faster delivery service.
Delivery is normally done within 1-3 business days. Orders which are pre-paid (see details below) are processed faster. Cash and Card on delivery (post-paid) orders takes longer processing and will take approx 3-5 more days than pre-paid orders.
Unpaid pickup orders which are not picked up within 4 business days will be automatically deleted.
Please note that delivery can only be done to door at the moment. Our staff are not allowed to enter your homes / offices / stores.
**For orders under €100, there is a €5 delivery charge which will be included when checking out. Orders of €100 or more are free of charge. Health products delivery charges are €3.
*Gozo deliveries are done via courier every Monday, Wednesday and Friday, public holidays not included.
Order payments can be done in one of the following ways:
Specific Payment information can be found in the ABOUT US section.
1. Revolut. Transfer via your Revolut account to our Revolut business account (with IBAN). Details of this will be given to you when checking out. **Preferred for faster processing**
2. BOV Mobile pay. You can use BOV mobile pay to 79237890.
3. Bank Transfer prior to delivery or pickup
4. Credit or Debit Card on delivery or pickup. Only the below cards are accepted. Currently this is only accepted when delivering to Mosta, Naxxar, Iklin, Ibragg, San Ġwann, Birkirkara, Gharghur, Burmarrad and all pickups.(slower delivery with this method. approx 3-5 days more processing time)
5. Credit or Debit Card online. All Major Cards are accepted when purchasing on our website secure sever. Service provided by Viva Wallet.
6. Cash on delivery or pickup (slower delivery with this method. approx 3-5 days more processing time)
Please try to avoid cash for the safety of our couriers but if you have to, please have the exact amount in a transparent bag/folder.
When checking out you'll be asked if delivery or pickup is required and which payment method you would like to use.
2022 Annual RIBI Shutdown.
Dates: Saturday, 02/07/2022 - Sunday, 10/07/2022 (both days included)
Return: Monday, 11/07/22
Our website will be fully operational during this time. Orders will be accepted normally but will be processed on our return.
Messages on WhatsApp or Facebook.
We'll be able to reply to your messages but with a longer than usual delay. You can request a call back via messaging which will be done on our return.
Please note that our website has all information regarding pricing, stock levels and delivery procedures.
Please click here for delivery information and here for contact information.
We cannot reply to your emails during shutdown but if not urgent please feel free to send it and we'll reply on our return.
Delivery and Pickups.
During this time we'll not be able to process any pickups and deliveries. These will start fulfilling on our return. If you would like to buy a product urgently please visit Gardenia Homecentre in Bkara or Naxxar. Their website is here: www.gardenia.mt Important: Always check for stock with them before as we won't be able to re-supply them during this time,
If interested in a product we recommend you order ASAP as last few days before shutdown are normally very busy and therefore we might not deliver in time.
We apologise for any inconvenience caused.